Privacy Policy

VELORA respects your privacy. This policy explains how we collect, use, and protect your personal information.

Information We Collect

Contact details: name, email, shipping address, phone number
Order information: purchase history, payment method (processed securely by our payment providers)
Website data: IP address, browser type, pages visited, cookies

How We Use Your Information

To process and fulfill your orders
To send order confirmations and shipping updates
To respond to customer service inquiries
To improve our products and website experience
To send promotional emails (only if you opt in — you can unsubscribe anytime)

Cookies

We use cookies to enhance your shopping experience, remember your preferences, and analyze website traffic. You can disable cookies in your browser settings.

Data Sharing

We do not sell your personal data. We may share information with trusted third parties only to fulfill orders (shipping carriers, payment processors) or as required by law.

Data Security

We use industry-standard encryption (SSL) to protect your data. Payment information is processed by certified payment gateways and is never stored on our servers.